1. Introduction

Welcome to GlobalMed. These Terms and Conditions govern your access to and use of our website and services. By using our platform or purchasing from us, you agree to comply with these terms in accordance with UAE law.

2. Products and Services

We supply and distribute approved medical equipment in compliance with UAE health regulations. All products are subject to availability, and we reserve the right to modify or discontinue any product at any time without notice.

3. Orders and Payments

• All orders are subject to acceptance and confirmation.
• Payment must be made through approved methods prior to shipment.
• Prices are listed in AED unless otherwise stated and may be subject to VAT or other applicable taxes.

4. Delivery and Shipping

GlobalMed offers delivery across the UAE. Delivery times and charges vary based on location and product availability. Delays caused by third parties are beyond our control.

5. Returns and Refunds

• Returns must be requested within 7 days of delivery.
• Items must be unused, sealed, and in original packaging.
• Certain medical products may not be eligible for return due to health and safety regulations.
• Refunds will be issued to the original payment method, subject to inspection.

6. Warranty

Products may carry a manufacturer’s warranty. GlobalMed is not liable for damages resulting from misuse, improper installation, or unauthorized repair.

7. User Conduct

• You agree not to use our website for any unlawful purpose.
• You will not attempt to disrupt, harm, or misuse our platform or data.
• All data shared must be accurate, lawful, and not infringe any third-party rights.

8. Intellectual Property

All content on the website including logos, trademarks, and materials are the property of GlobalMed and may not be reproduced without written consent.

9. Limitation of Liability

GlobalMed shall not be liable for any direct, indirect, or consequential damages arising from the use of our website or products, to the maximum extent permitted by UAE law.

10. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved through the competent courts in Dubai.

11. Modifications

GlobalMed reserves the right to update these terms at any time. Continued use of our services after changes implies acceptance of the updated terms.